Shipping Policy

At Elicart, we are committed to delivering your orders safely and efficiently throughout Romania and the European Union.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

  • Romania: 2–5 business days

  • European Union countries: 5–10 business days

Delivery times may vary during holidays, promotional periods, or due to circumstances beyond our control.

Shipping Costs

We offer free shipping on orders over 50 €. Shipping fees for orders below this amount are calculated at checkout based on the destination and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this information to monitor your shipment's progress.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Elicart cannot be held responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our Contact page or WhatsApp support.

Frequently Asked Questions

  • We offer a 30-day return policy on all items. Products must be in their original condition with tags attached.

  • Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.

  • Yes, we ship to most countries worldwide. International shipping times vary by location.