Privacy Policy

Last updated: July, 2026

Elicart respects your privacy and is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian laws.

Information We Collect

We may collect:

  • Name and contact information

  • Shipping and billing addresses

  • Email address and phone number

  • Payment details processed securely by third-party payment providers

  • Device and browsing information through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share data only with trusted service providers involved in:

  • Payment processing

  • Shipping and logistics

  • Website hosting and analytics

  • Legal compliance

Cookies

Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. By using our website, you consent to our use of cookies.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us through our support channels.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon publication on this page.

Frequently Asked Questions

  • We offer a 30-day return policy on all items. Products must be in their original condition with tags attached.

  • Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.

  • Yes, we ship to most countries worldwide. International shipping times vary by location.