Return & Refund Policy

Last Updated: June, 2026

Welcome to Elicart. Customer satisfaction is our priority, and we want you to shop with confidence. If you are not completely satisfied with your purchase, we're here to help.

Returns

Items may be returned within 14 days of receiving your order. To be eligible for a return:

The item must be unused and in its original condition.
The item must be in its original packaging.
Proof of purchase or order confirmation is required.
Certain items, such as personalized, perishable, or final-sale products, may not be eligible for returns.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable unless the return is due to an error on our part or a defective product.

Exchanges

We gladly replace items that arrive damaged, defective, or incorrect. If you need an exchange, please contact our support team with your order details and photos of the item.